Privacy Policy

Last updated: 25 May 2026

This Privacy Policy describes how ZambiaRent ("we", "us", or "our") collects, uses, and protects information when you use our website (https://www.zedrents.com) and mobile application (collectively, the "Service"). By using the Service you agree to the practices described below.

1. Information We Collect

a) Information you provide directly

Account registration – name, email address, and password when you create an account.
Property listings – title, description, price, address, city, province, photos, and amenity details that landlords submit.
Messages – enquiries and replies exchanged between tenants and landlords through the platform.
Profile information – optional profile photo and contact details you choose to add.

b) Information collected automatically

Location data – with your permission, the mobile app accesses your approximate or precise location to help you find properties near you and to place property pins on the map. You can revoke this permission in your device settings at any time.
Device & usage data – IP address, device type, operating system, browser or app version, pages visited, and session timestamps, collected for security and analytics purposes.
Cookies & local storage – the website uses session cookies to keep you logged in and remember your preferences. No third-party advertising cookies are used.

c) Photos & media

The mobile app may request access to your camera or photo library solely to let you upload property images. Images are stored on our servers and are not shared with third parties except as described in Section 3.

2. How We Use Your Information

Create and manage your account.
Display property listings to prospective tenants.
Facilitate enquiries and communication between landlords and tenants.
Show properties on an interactive map based on location data.
Send transactional emails (e.g. password reset, enquiry notifications). We do not send marketing emails without your explicit consent.
Detect and prevent fraud, spam, and abuse.
Improve and maintain the Service.

3. Sharing of Information

We do not sell your personal data. We share information only in the following limited circumstances:

Other users – your name and contact details visible on a listing or enquiry are shared with the relevant landlord or tenant for the purpose of the rental transaction.
Service providers – we use Google Maps (Google LLC) to render maps. Google's use of data is governed by the Google Privacy Policy.
Legal requirements – we may disclose information if required by law or to protect the rights, property, or safety of our users or the public.

4. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated personal data at any time by contacting us (see Section 9). Property listings you have deleted are removed from public view immediately; residual backup copies may persist for up to 30 days.

5. Security

Passwords are stored using one-way hashing (bcrypt). All data is transmitted over HTTPS. We implement reasonable technical and organisational measures to protect your information, but no method of transmission over the internet is 100% secure.

6. Children's Privacy

The Service is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you.
Correct inaccurate data.
Request deletion of your data ("right to be forgotten").
Withdraw consent for location or camera access at any time via your device settings.

To exercise any of these rights, contact us using the details in Section 9.

8. Third-Party Links

The Service may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the Service after changes are posted constitutes your acceptance of the updated policy.